Privacy Policy

We understand that the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.

We collect only those personal data (for example, your name and surname, e-mail address, contact phone number, date of birth, etc.) which are knowingly and voluntarily provided by you as a subject of personal data in order to use the services of this Site, which in accordance with the requirements of the law is the consent of the subject of personal data to the processing of their personal data in accordance with the purpose of processing them presented in this Policy.

We do not collect any information regarding the processing of which the certain requirements are established by law. Such information includes data on racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, convictions for criminal punishment in committing a crime or conviction to criminal punishment, as well as data relating to health, sexuality, biometric or genetic data.

We collect data on the statistics of visiting the Site. Information can contain the data about connections, traffic, and the user’s browser, so called cookies.

A cookie is a text file or files containing a small amount of information that is sent to a web browser and stored on the user’s device. These devices can include a computer, mobile phone or other device through which the user visits the Site.

Frequently Asked Questions

How can I be sure in the quality of the pills you offer?

High quality of the medications we offer is the subject of our primary concern. The logic is very simple: the better the quality of goods is, the more customers we have. Thus we are very attentive and selective in the choice of the supplier, the quality of goods is thoroughly tested and the documentation is closely checked. The medications are manufactured in India, Germany, UK and USA by state licensed, FDA approved company.

What is the shelf life of the pills?

The expiry date is mentioned on each blister. It is different for different batches. The shelf life is 2 years from the date of manufacture and would differ from batch to batch depending on when they were manufactured.

How to Order

Should I have a prescription to order from you?

Some products available in our pharmacy require a valid prescription. If the law of your country or territory requires you to obtain prescription for any of the products which you plan to purchase you will be asked by our customer support representative to send it after you complete the order.

Please be informed that we require a valid prescription for some medications regarding your order. You should fax it to  or send a scan copy to the email . Please be advised that in case you don’t provide a valid prescription within a three-day period your order will not be processed.

We strongly recommend you to consult your physician, prior to ordering, to be sure that the medicine you are about to order, is the one you need.

What should I do to order from you?

NOTE: We only accept orders placed on the website. We do not accept orders over the phone or by e-mail messaging.

If you wish to order a product from us you are to do the following:

1. Choose the product you want to purchase by clicking “Shop” button
2. Choose the amount of product you wish to buy
3. Click “Checkout”
4. Fill in the order information required
5. Check all the fields, product quantity and press the “Submit transaction” button
6. If the order is accepted you will see the notification on the screen and the order confirmation message will be automatically sent to the e-mail address you specify. This message is very important, in case you do not receive it within 10 minutes, let us know and we will resend it.

What payment methods do you have?

We have the following payment methods:

• Bank Transfer
• Crypto Payments (12% off)

When will you actually post the charge?

The order procedure is executed in the following way:

1. As soon as you fill in the form at the checkout page and press the “Submit” button, the information is transmitted to our processing centre and you will be provided with our account details for payment.
2. As soon as the payment is authorized, your order is approved and processed.

Shipping

Do you ship to my area?

The orders are shipped to almost all countries of the world, for the exception of some countries in Asia.

Where the pills are sent from?

The medications are manufactured in India, Germany, UK and USA and is sent out from there.

What packages do you use? Will I have to sign for the shipment?

Your privacy is very important for us. Your order will be sent in a discrete envelope that will be left in your mail box. You will not have to sign for it in case the order is sent by Standard Mail.

Will my order be shipped the same day I purchase?

The products we sell are in stock for immediate delivery. However we have to check your order first to make sure that the shipping information is correct, after that the product you have ordered is packed and only then it is sent out. All these procedures take between 12-20 hours so YES.

What are the shipping methods? When can I expect the delivery?

Currently we offer two shipping methods:

1. Express International Mail: the packages sent by this postal service can be tracked by the tracking number supplied after the order is shipped. See your account section. Please, note, however, that in some cases we reserve the right to send your order without a tracking number but with the same delivery time as it would be in case of Express Mail. This is done mostly in cases when we need to secure successful delivery to European countries and Canada.
2. Standard International Airmail: the packages sent by this postal service can NOT be tracked.

^* We will not be able to send your order by Express International Mail if you specify a mail forwarding address (e.g. PO box, General delivery, Poste restante, UPS store, APO/FPO), hotel or educational facility in your shipping address or if you give us a wrong telephone number.

Please Note! When you order some brand products, the Standard airmail service may be unavailable as a shipping method. The order will be delivered by Next Day Delivery.

Please, keep in mind that the time of delivery specified here is the estimated delivery time which is true for most cases, but cannot be guaranteed due to the probability of force majeure events described below.

Please, note that our company is not liable for extended delays due to the customs inspections of international mail.

Also, we shall not be liable for delays in deliveries due to mail disruptions during the Christmas and New Year celebration, natural disasters, strikes and other events which disrupt mailing process being beyond our control.

What are the shipping rates?

The shipping rates may vary depending on the shipping option you choose, country of destination, and the amount of products you order. To find out the shipping cost, add desired products to shopping cart, and proceed to checkout.

Can my order be delayed at customs?

If this happen, you’ll be informed. They ask the recipient to come and give a permission to examine the parcel. After that you should receive your products. If you have any problems with getting your order, please let us know and we will try to resolve the problem.

What if the package is damaged or something is missing?

In this case you should contact our support team and notify of the problem. We will either resend the package or refund your payment. See our Policy for more information.

Please note that, if your order consists of 500 pills or more, the order will be sent in several packages.

How much will I have to pay if you reship the product?

We will reship the product free of charges. No additional charges will be placed.

Managing Orders

The order has not been sent out yet. I need to change the shipping details. What should I do?

Send a message to our customer support team for any changes.

I need to cancel the order. Please, advise.

Please check our Refund and Returns Policy.

Business Opportunities

Want to become our supplier and offer new products?

We will be glad to consider your proposal. Please send the details to our e-mail address. Please, be informed that the products you offer should comply with the quality requirements and should come with the quality certificates.